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Visibility is key in transportation and a vital element to the customer experience. Customers want their questions answered and their problems solved quickly. Provide 24/7 support to your customers with Innovative’s Freight Tracker, allowing them to track orders and shipments whenever and wherever they want. Facilitate real time updates with the custom experience your customers demand.
WHAT YOU'LL LEARN:
In this webinar, we will walk through the features and setup of IES Freight Tracker, a new web product that allows you to give your customers 24x7 access in a secure manner, to view their orders and shipment details.We will cover how to:
WHO SHOULD ATTEND:
Customer Service and Operations Managers.
Kurt Mueller, Business Analysis
Kurt joined TMW Systems/ Innovative in 2016 in the Business Analyst role. He has over 15 years experience in the IT industry implementing and enhancing applications used globally.
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