January 24th, 2019 from 1:30 - 2:30 PM EDT
Recognizing proven Innovators, the 2018 Ovation Awards focus on a notable list of key customers and contributors to the Trimble customer base. This January, Trimble will bring our winners to you as they share practical, real-world case studies via our second annual Month of Innovation webinar series.
Through decades of experience working with charities across the US, DNK consulting services assist customers in meeting variety of critical needs within the second-hand goods retail industry. Operating private fleet trucking operations of various sizes for over three decades DNK has developed a unique perspective on the final mile and the way final mile logistics problems are solved.
With integration of Trimble’s DRTrack into DNK’s back-end software, DNK has been able to share data with contact center workers for real-time information. With this technology, they have created a real-time text messaging service with a customer service bot and automated push notifications over the course of a route.